Astrozino Casino Data Protection
At Astrozino, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit and use our website at https://astrozino.com/. Our platform is operated by Green Champions Leader S.R.L., a company incorporated in Costa Rica (San José, Montes de Oca, San Pedro, Los Yoses), registration number 3-102-917157, licensed by the Curaçao Gaming Control Board under licence OGL/2023/155/0098. By using our services, you agree to the practices described in this document. We encourage you to read it carefully before proceeding with your Astrozino casino login or account registration.
Information We Collect
Here at Astrozino, we collect various categories of personal data to operate our services effectively, comply with legal obligations, and ensure a safe gaming environment. The information we gather falls into the following categories:
Personal Identification Data
- Full name, date of birth, and nationality
- Government-issued identification documents (passport, ID card, driver's licence)
- Proof of address (utility bills, bank statements dated within the last three months)
- Selfie or photographic verification for KYC purposes
- Email address, phone number, and contact details
Financial and Transaction Data
- Payment method details (card numbers, crypto wallet addresses)
- Deposit and withdrawal history
- Account balance and transaction records
- Currency preferences (we support EUR, USD, GBP, CAD, AUD, NZD, BRL, and various cryptocurrencies including BTC, ETH, LTC, and USDT)
Technical and Usage Data
- IP address, device type, browser type, and operating system
- Login timestamps and session durations associated with your Astrozino login activity
- Pages visited, games played, and betting history
- Cookies and similar tracking technologies
How We Use Your Information
We at Astrozino use your personal data for a number of legitimate purposes. Our primary goal is to provide you with a secure, fair, and enjoyable gaming experience across our casino and sportsbook platform. Specifically, we use your information to:
- Verify your identity and complete the Know Your Customer (KYC) process — required within 30 days of registration or prior to your first Astrozino withdrawal
- Process your deposits and withdrawals in a timely and secure manner
- Communicate with you regarding your account, bonuses, and promotions, including information about any Astrozino promo code offers or no deposit bonus campaigns
- Detect, prevent, and investigate fraudulent activity, money laundering, and other unlawful behaviour
- Comply with our obligations under applicable anti-money laundering (AML) and counter-terrorism financing (CTF) regulations
- Ensure responsible gambling compliance and apply self-exclusion or deposit limits where relevant
- Improve our website, personalise your experience, and conduct internal analytics
- Respond to your queries submitted via our 24/7 live chat or email at support@astrozino.com
KYC Verification and Identity Checks
Our Astrozino platform operates under strict regulatory requirements. We are required to verify the identity of all players before processing withdrawals or within 30 days of account registration — whichever comes first. As part of this process, we may request a valid government-issued photo ID, a selfie alongside your identification document, and proof of your current residential address. All documents must be submitted in PNG, JPEG, or PDF format and must not exceed 3–5MB in file size. We will notify you of your KYC status within 24 hours of receiving your documentation.
Sharing Your Personal Data
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
- Service Providers: We work with trusted third-party providers who assist us in operating our platform, processing payments, and delivering customer support. These parties are contractually obligated to protect your data.
- Regulatory and Legal Authorities: We may disclose your information to regulators, law enforcement agencies, or courts when required by law or to protect our legal rights.
- Affiliate Partners: Our affiliate programme is managed by Froggy Partners. Limited data may be shared for tracking and attribution purposes in accordance with applicable data protection standards.
- Game Providers: Technical data may be shared with our game suppliers (such as Evolution, BGaming, Betsoft, and others) to facilitate gameplay and ensure platform integrity.
Cookies and Tracking Technologies
At Astrozino, we use cookies and similar technologies to enhance your browsing experience, remember your preferences, and gather analytical data about how our site is used. These include session cookies, persistent cookies, and third-party analytics tools. You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website. For more detailed information, please refer to our dedicated Cookie Policy.
Data Retention
We retain your personal data for as long as your account remains active or as required by applicable law. Our Astrozino Casino records are typically kept for a minimum period following account closure in order to comply with anti-money laundering regulations and financial reporting requirements. When your data is no longer needed, we securely delete or anonymise it in accordance with our internal data management procedures.
Your Rights
Depending on your jurisdiction, you may have the following rights with respect to your personal data held by us:
- Right of Access: You may request a copy of the personal data we hold about you.
- Right to Rectification: You may ask us to correct any inaccurate or incomplete information.
- Right to Erasure: In certain circumstances, you may request that we delete your personal data.
- Right to Restriction: You may ask us to limit how we process your data.
- Right to Object: You may object to the processing of your data for direct marketing purposes.
- Right to Data Portability: Where applicable, you may request that we transfer your data to another provider.
To exercise any of these rights, please contact us at support@astrozino.com. We will respond to your request within a reasonable timeframe and in accordance with our legal obligations.
Security Measures
We are committed to protecting your personal information from unauthorised access, disclosure, or misuse. Our Astrozino platform employs industry-standard encryption technologies, secure server infrastructure, and strict internal access controls to safeguard your data at all times. While no system can guarantee absolute security, we continuously update and review our security practices to maintain the highest practicable level of protection.
Restricted Territories
We do not accept registrations or knowingly collect personal data from individuals located in jurisdictions where our services are prohibited. This includes, but is not limited to, residents of the United Kingdom, the United States, Greece, Curaçao, the UAE, Japan, and other territories listed in our Terms and Conditions. If we discover that personal data has been collected from a restricted territory, we will take appropriate steps to close the relevant account and securely delete the associated data.
Children's Privacy
Our services are strictly intended for adults aged 18 years and over. We do not knowingly collect personal data from minors. If we become aware that a person under the age of 18 has registered an account or provided us with personal information, we will immediately suspend the account and delete the data. If you believe a minor has accessed our platform, please notify us without delay at support@astrozino.com.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify you by posting the revised policy on our website and, where appropriate, by sending you a direct notification. Your continued use of the Astrozino platform following any such update constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to get in touch. Our support team is available 24/7 via live chat directly on the website or by email at support@astrozino.com. We are here to ensure your experience remains transparent, secure, and fully in line with your rights as a valued member of our community.
Content updated: July 12, 2026